Welcome to Wonder World! We are dedicated to providing an exceptional shopping experience for our customers. Please take a moment to review our service policies to understand how we operate and how we can assist you.
1. Order Processing
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed during peak seasons or promotional periods may experience longer processing times.
2. Payment Methods
We accept various payment options, including:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other payment methods as specified at checkout All transactions are securely processed to protect your personal and financial information.
3. Shipping & Delivery
Wonder World offers multiple shipping options based on your preferences:
- Standard Shipping (5-7 business days): Delivery within the continental U.S.
- Expedited Shipping (2-3 business days): Available for quicker delivery.
- International Shipping: Estimated delivery times vary by destination. Customers are responsible for any customs fees or duties.
For more details, please see our Shipping Policy.
4. Returns & Exchanges
If you are not satisfied with your purchase, we offer a 30-day return policy from the date of delivery. Items must be unused, in their original packaging, and accompanied by a receipt for a refund or exchange. For more information, please review our Refund Policy.
5. Customer Support
Our customer service team is here to assist you! If you have questions or need support, please contact us at:
- Email: support@wonderworld.com
- Phone: (XXX) XXX-XXXX Customer service hours are Monday to Friday, 9 AM to 5 PM (EST).
6. Product Availability
While we strive to maintain accurate inventory levels, some items may occasionally be out of stock. In such cases, we will notify you promptly and provide options for substitution or a refund.
7. Pricing & Promotions
All prices are listed in USD and may be subject to change. Promotions and discounts are for limited periods and cannot be combined unless specified.
8. Privacy & Security
We respect your privacy and are committed to safeguarding your personal information. Please review our Privacy Policy for more details on how we handle your data.
9. Changes to This Policy
Wonder World reserves the right to update this Service Policy at any time. We encourage you to review this page periodically for the latest information.