At Wonder World, we aim to ensure your order is delivered promptly and efficiently. Please review our shipping policy to understand how we handle orders and shipping.
1. Order Processing
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Methods & Delivery Times
We offer a variety of shipping options:
- Standard Shipping (5-7 business days): Available for domestic U.S. orders.
- Expedited Shipping (2-3 business days): Available for faster delivery.
- International Shipping: Delivery times vary depending on the destination. Estimated delivery time is 7-14 business days.
Delivery times are estimates and may vary due to factors like weather, holidays, or other unforeseen circumstances.
3. Shipping Costs
Shipping costs are calculated based on the weight of the products, shipping method, and destination. The shipping fee will be displayed at checkout before you confirm your purchase.
4. Free Shipping
We offer free standard shipping on domestic U.S. orders over $75.
5. International Shipping
For international orders, customers are responsible for any customs duties, taxes, or fees required by their country. Wonder World is not liable for delays caused by customs clearance or other issues beyond our control.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package using this number.
7. Lost or Delayed Shipments
While we strive to ensure timely delivery, delays may occur due to external factors like weather or carrier issues. If your order is significantly delayed or lost, please contact us at support@wonderworld.com, and we will work with the carrier to resolve the issue.
8. Incorrect Shipping Information
Please ensure all shipping details are correct at the time of checkout. Wonder World is not responsible for packages shipped to incorrect addresses due to customer error.